Illovo Life made Beautiful Promotion - Consumers

TERMS AND CONDITIONS: ILLOVO LIFE MADE BEAUTIFUL PROMOTION – STAND A CHANCE TO WIN INSTANT AIRTIME PRIZES TO THE VALUE OF R50 000


Please read these terms and conditions carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate.

The terms and conditions set out below apply to all participants in the Illovo Life Made Beautiful Promotion taking place in participating stores nationwide. Please refer to the following website for the current Terms and Conditions for this Promotion: www.illovosugarsa.co.za


  1. THE PROMOTION:
    1. Illovo Promotion ("the Promotion") conducted by Illovo Group, 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000 Tel: 031 508 4300 ("the Promoter").
  2. PROMOTION PERIOD:
    1. The duration of the Promotion may be extended or curtailed at the discretion of the Promoter.
    2. The Promotion will take place from the 1Oth June 2024 to the 31st August 2024. Entries received after midnight on 31st August 2024 will not be accepted.
  3. WHO MAY ENTER:
    1. All Participants must:
      1. be a natural person and be 18 (eighteen) years of age at the date of the entry.
      2. be a citizen of the Republic of South Africa and/or a legal resident of the country.
      3. be in possession of a valid South African Identity Document, residence/work permit, and/or Driver’s License, whichever is applicable to the Promotion
    2. Participation in this Promotion excludes directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoter, their Agencies, organizers and participating stores, of the Competition and the spouse, life partner, parent, child, brother, sister, business partner or associate of any of the said persons.
  4. HOW TO PARTICIPATE IN THE PROMOTION:
    1. Qualifying Illovo products include: 250g, 500g, 1KG, 2KG, 2,5KG, 5KG, 10kg or 12.5kg Illovo Sugar packs.
    2. To enter the competition:
      1. Buy any 1 (one) qualifying products at participating stores
      2. Dial *120*11213# and follow the prompts. Keep your barcodes within reach as you will need the last 4 digits of each qualifying product barcode to complete your entry.
      3. Calls charged at R0.60c per minute
    3. This promotional competition is in no way sponsored, endorsed, or administered by, or associated with Telkom, MTN, Vodacom and Cell C and the participants acknowledge that they are providing information to the Promoter and its agents only and not to telephone networks.
    4. The qualifying products are subject to availability at time of purchase.
  5. CAN I QUALIFY MORE THAN ONCE FOR THE PROMOTION?
    1. Multiple entries will be permitted, subject to each entry being submitted separately and in accordance with the above entry requirements. Should there be any dispute in this regard; the Promoter’s decision will be final.
    2. Any attempt to use multiple accounts or other tactics will be void. Entries generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, entering service sites or any other automated means and entries by any means that subvert the entry process or do not conform to the terms or spirit of these competition rules, will void the entry and may disqualify the entrant.
    3. Similarly, any finalists linked for using the same IP address, cellphone number and/or e-mail address for the requested document submissions or
  6. PRIZE:
    1. The Promotion will afford the participant a chance to receive:
      1. 1 (one) of 2500 (two thousand five hundred) instant airtime wins to the value of R20 each
    2. Prizes are not transferrable or exchangeable and shall not be redeemed for cash and if not taken up for any reason, they shall be forfeited or be the subject of a separate draw or be allocated at the Promoters' discretion to another winner.
    3. Winners will accept the prize as is. The promoter reserves the right to substitute any of the prizes for a different prize of similar value. The winner will be responsible for any costs resulting from accepting this prize.
    4. The promoter will not be liable for any taxes that are incurred as a result of the prize.
    5. Any risks in relation to the prizes (such as loss, theft or damages) will pass to the winner once the prize has been allocated.
  7. AWARDING OF PRIZE:
    1. Should a participant qualify as one of the 2,500 airtime winners, they will be notified on the closing screen of their USSD entry.
    2. Airtime will automatically allocated to the cellular number within 1 hour of the closing screen notification on the USSD confirming the airtime will be allocated. The promoter is not responsible for any incorrect cellular numbers being provided on the USSD. Airtime vouchers may only be used on Top-Up or prepaid cellular phone accounts. Any customer on any other cellular phone contract will not be able to receive the airtime.
    3. The promoter is not responsible for any undelivered prizes due to any incorrect details being provided by the winner with regards to their cellular number, banking details or Network related errors. The promoter will not be responsible for any lost or stolen prizes and no replacements will be made.
  8. DISCLOSURE OF PERSONAL INFORMATION:
    1. The Participant understands that the personal information given to the Promoter, its associated agencies and the third-party service providers running the Promotion in conjunction with the Promoter, will be used by the Promoter for the purposes of:
      1. assessing eligibility for the competition;
      2. contacting winners of the competition;
      3. possible future notifications of new promotions.
    2. The Promoter may disclose a Participant’s information where it has a legal duty in terms of applicable legislation, the law, or where it may be deemed necessary in order to protect the Promoter.
    3. By entering the competition, the Participant agrees:
      1. that he/she has been notified of the purpose and reason for the collection and processing of such Personal Information.
      2. that he/she consents and authorizes the Promoter to collect, process and further process his/her Personal Information.
      3. to make available to the Promoter all necessary Personal Information required for the purpose of facilitating the competition.
      4. to the disclosure of his/her Personal Information by the Promoter to any third party where the Promoter has a legal or contractual duty to disclose such Personal Information.
      5. that the Promoter will collect, store and use (not share) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.
      6. that the Promoter may use names and images taken of the winners/participants for publicity purposes, without any further remuneration being payable to the winner. All promotional material will become the sole property of the Promoter. However, the participant/winner has the right to decline participating in any promotional activity or to object to these images being used by written notification to the Promoter at 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000, South Africa. Attention: Legal Department. The written notification is to reach the Promoter by no later than the last stipulated draw date.
    4. Participants have the right to access the personal information that the Promoter holds about them. They further have the right to request that the Promoter updates, corrects or deletes their personal information on reasonable grounds. Once a Participant objects to the processing of their personal information, the Promoter will take all reasonable steps to amend the personal information accordingly. Objections need to be made by written notification to the Promoter at customercare.sa@illovo.co.za
  9. INDEMNITY:
    1. To the extent permitted by the Consumer Protection Act and any other applicable law:
      1. The participant and/or winner(s) hereby indemnifies the Promoter, its associated companies (directors, officers and employees) and agents against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.
      2. The Promoter excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
    2. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, age and place of residence) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
    3. The Promoter reserves the right to carry out reasonable due diligence to help ensure that the use of any such person in advertising or publicity for the Promotion will not bring the Promoter or any of the Promoter’s brands into public disrepute, contempt, scandal or ridicule or reflect unfavorably on the Promotion as determined by Promoter in its sole discretion.
    4. Neither Promoter nor its agents or distributors will have any liability in relation to this promotion.
  10. DISCLOSURE OF PERSONAL INFORMATION
    1. The Participant understands that the personal information given to the Promoter, its associated agencies and the third-party service providers running the Promotion in conjunction with the Promoter will be used by the Promoter for the purposes of:
      1. assessing eligibility for the Promotion;
      2. contacting winners of the Promotion;
      3. Drawing reports for statistical purposes;
    2. The Promoter may disclose a Participant’s information where it has a legal duty in terms of applicable legislation, the law, or where it may be deemed necessary in order to protect the Promoter.
    3. By entering the Promotion, the Participant agrees:
      1. that he/she has been notified of the purpose and reason for the collection and processing of such Personal Information.
      2. that he/she consents and authorizes the Promoter to collect, process and further process his/her Personal Information, for the purposes as set out in clause 9.1 above.
      3. to make available to the Promoter all necessary Personal Information required for the purpose of facilitating the Promotion
      4. to the disclosure of his/her Personal Information by the Promoter to any third party where the Promoter has a legal or contractual duty to disclose such Personal Information.
      5. that the Promoter will collect, store and use (not share) personal information of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the Participant wish to be removed from all communication.
      6. that the Promoter may use names and images taken of the winners/participants for publicity purposes, without any further remuneration being payable to the winner. All promotional material will become the sole property of the Promoter. However, the participant/winner has the right to decline participating in any promotional activity or to object to these images being used by written notification to the Promoter Illovo, 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000 Attention: Legal Department. The written notification is to reach the Promoter by no later than the last stipulated draw date.
    4. Participants have the right to access the personal information that the Promoter holds about them. They further have the right to request that the Promoter updates, corrects or deletes their personal information on reasonable grounds. Once a Participant objects to the processing of their personal information, the Promoter will take all reasonable steps to amend the personal information accordingly.
  11. GENERAL
    1. The Promoter will not be responsible for any non-delivery of entries
    2. The Promoter is not responsible for any errors, non-deliveries or crossed lines caused by cellular phone service providers or networks and cannot be held liable for any resulting errors or prize misallocations.
    3. You may only enter the Promotion as an individual; any entries that, in the Promoter’s absolute discretion, have been made via participation in a syndicate will be disqualified.
    4. Any entries made, in the Promoter’s discretion, via any form of machine assisted intervention enabling multiple entries will be disqualified.
    5. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this Competition and any prizes, terms and conditions, or any aspect thereof, without notice at any time, for any reason that the Promoter reasonable deems necessary.
    6. The onus rests on the participants to check the www.illovosugarsa.co.za for updates to the Terms and Conditions.
    7. No liability shall lie on the Promoter in favour of any participant, winner(s) and/or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
    8. The Promoter may refuse to award a prize to any participant/winner in the event that that they reasonably believe, in their sole discretion, that the winner is not eligible to win, fails to accept the prize, has acted in a manner that is not in the spirit of the Promotion, their conduct can be reasonably interpreted as scamming or circumventing the rules of the Promotion, if there is any suspicion of any irregularities or fraudulent activities, if it would be unlawful to award the prize or if the winner fails to accept the prize after 2 (two) attempts for any reason whatsoever, or the winner fails to provide the Promoter with the required information to hand over the prize. In any of these circumstances the winner will forfeit the prize, the Promoter’s decision shall be final, and no correspondence will be entered into. In addition, any entrants/participants/winners suspected of fraud will be disqualified from any future Promotions run by the Promoter or their associated agents.
    9. In part or all of any clause of these Terms and Conditions is illegal, invalid or enforceable:
      1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
      2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.
    10. Any dispute with number ownership (such as more than one individual claiming to be the owner of the same number – verbally or otherwise) will result in immediate disqualification of both the number and the individuals and no negotiations will be entered into.
    11. Neither the Promoter nor its agents or distributors will have any liability whatsoever, to any of the participants in relation to their participation in this Promotion.
    12. The Promoter reserves the right to disqualify any Winner without informing the Winner in case such Winner fails to comply with the Promotion’s terms and conditions.
    13. All terms and conditions are subject to the laws of Republic of South Africa and should a doubt or dispute occur, it will be taken before the courts of Republic of South Africa. This Promotion is not applicable in conjunction with any other offers/ promotions offered by the Promoter.
    14. For help or enquiries please email customercare.sa@illovo.co.za

Illovo Life made Beautiful Promotion - Traders

TERMS AND CONDITIONS: ILLOVO LIFE MADE BEAUTIFUL PROMOTION – STAND A CHANCE TO WIN GENERATORS, JOJO TANKS AND INVERTORS


Please read these terms and conditions carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate.

The terms and conditions set out below apply to all participants in the Illovo Life Made Beautiful Promotion taking place in participating retail stores nationwide. Please refer to the following website for the current Terms and Conditions for this Promotion: www.illovosugarsa.co.za.


  1. THE PROMOTION:
    1. Illovo Promotion ("the Promotion") conducted by Illovo Group, 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000 Tel: 031 508 4300 ("the Promoter").
  2. PROMOTION PERIOD:
    1. The duration of the Promotion may be extended or curtailed at the discretion of the Promoter.
    2. The Promotion will take place from the 10th June 2024 to the 31st August 2024. Entries received after midnight on 31st August 2024 will not be accepted.
  3. WHO MAY ENTER:
    1. All Participants must:
      • be a natural person and be 18 (eighteen) years of age at the date of the entry.
      • be a citizen of the Republic of South Africa and/or a legal resident of the country.
      • be in possession of a valid South African Identity Document, residence/work permit, and/or Driver’s License, whichever is applicable to the Promotion.
    2. Participation in this Promotion excludes directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoter, their Agencies, organizers and participating stores, of the Competition and the spouse, life partner, parent, child, brother, sister, business partner or associate of any of the said persons.
  4. HOW TO PARTICIPATE IN THE PROMOTION:
    1. To enter the competition:
      1. Buy any Illovo sugar baler (250g, 500g, 1kg, 2kg, 2.5kg or
      2. 5kg) or single pack (10kg or 12.5kg) at any participating store nationally.
      3. Enter via WhatsApp on the following number 0872406456 by storing the number on your contact list and follow the WhatsApp prompts. Keep your till slip within reach as you will be required to submit a photo of your purchase to complete your entry along with your name.
      4. Entrants will then be prompted to answer questions to complete the journey.
      5. It is the entrant’s responsibility to ensure that the image of the till slip being sent is of the full till slip (containing all the relevant information) and is clear. Unclear purchase till slips will be regarded as invalid entries and will not qualify.
      6. Entries containing unclear, illegible, duplicate or incorrect purchase till slip will be regarded as invalid entries and will not qualify.
      7. Standard data network rates apply.
      8. Entries are capped at a maximum of ten entries, per cellular number, per day.
      9. This promotional competition is in no way sponsored, endorsed, or administered by, or associated with Telkom, MTN, Vodacom and Cell C and the participants acknowledge that they are providing information to the Promoter and its agents only and not to telephone networks.
      10. All participants in this competition release Telkom, MTN, Vodacom and Cell C from all liabilities and claims arising out of or in connection with this competition and these terms and conditions.
      11. The qualifying products are subject to availability at time of purchase. Please note that no other Promoter products are eligible for this Promotion, other than those products mentioned above. The qualifying products are subject to availability at time of purchase.
  5. CAN I QUALIFY MORE THAN ONCE FOR THE PROMOTION?
    1. Multiple entries will be permitted, subject to each entry being submitted separately and in accordance with the above entry requirements. Should there be any dispute in this regard; the Promoter’s decision will be final.
    2. A person may not win more than one prize within this promotion. The Promoter reserves the right to withhold prizes from any such person, and to reclaim any such prize if a breach of this rule is subsequently discovered.
    3. Any attempt to use multiple accounts or other tactics to enter more than the stated limit may result in disqualification and all associated entries will be void. Entries generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, entering service sites or any other automated means and entries by any means that subvert the entry process or do not conform to the terms or spirit of these competition rules, will void the entry and may disqualify the entrant.
    4. Similarly, any finalists linked for using the same IP address and/or e-mail address for the requested document submissions or form completion, will be disqualified.
  6. PRIZE:
    1. The Promotion will afford the participant a chance to receive:
      1. 1 (one) of 10 (Ten) Generators, one of 7 (Seven) Jojo Tanks or 9 (Nine) Inverters.
    2. Prizes are not transferrable or exchangeable and shall not be redeemed for cash and if not taken up for any reason, they shall be forfeited or be the subject of a separate draw or be allocated at the Promoters' discretion to another winner.
    3. Winners will accept the prize as is. The promoter reserves the right to substitute any of the prizes for a different prize of similar value. The winner will be responsible for any costs resulting from accepting this prize.
    4. The promoter will not be liable for any taxes that are incurred as a result of the prize.
    5. Any risks in relation to the prizes (such as loss, theft or damages) will pass to the winner once the prize has been allocated.
  7. AWARDING OF PRIZE:
    1. The prize winners will be chosen from a random draw of entries and contacted via telephone (using the cellular number used to enter the Promotion). The draw/s will take place on 02nd September 2024.
    2. Should unforeseen circumstances prevent the draw from taking place on the set draw date; the draw will be moved to the next available date.
    3. The Promoters decision is final, and no correspondence will be entered into. Should the winner not be contactable telephonically within 48 hours, the prize will be transferred to the next randomly selected entry.
    4. Proof of eligibility, in the form of a valid South African identity book/resident permit/work permit/or driver’s license, as well as proof of address and any other document which may be requested to enter the Promotion, must be provided to the Promoter upon request.
    5. The Promoter reserves the right to disqualify anyone entering the Promotion that is not able to provide the requested documentation to the Promoter within 72 hours of the first request for documentation.
  8. DELIVERY AND PRIZE TERMS:
    1. The prizes are based on set preselected models, winners are not able to choose the model/features/specifications/colour of the prize/s and will accept the prize as is at their own risk. Promotional images are merely a representation of the prize and the actual prize may vary. The promoter reserves the right to substitute any of the prizes for a different model/brand of similar value.
    2. The physical prizes will be delivered to the winner’s preferred residential or work address (within major cities) within 4 weeks from receiving all the requested documentation. Deliveries will only be made to physical addresses (no postal addresses) where someone is able to sign for the prize on weekdays during working hours. The immediate costs (such as the cost of the prize and delivery) shall be covered by the promoter, upon delivery any further costs will pass to the winner (this includes but is not limited to insurance of the prize, maintenance, or replacement). Any risks in relation to the prizes will pass to the winner once delivered regardless of who has signed for the parcel at the specified address.
    3. The promoter is not responsible for any undelivered prizes due to any incorrect details being provided by the winner with regards to their preferred delivery address or being unavailable to sign for their prize. The promoter will not be responsible for any lost, stolen or damaged prizes once the prize has been signed for. The courier may allow someone other than the consignee present at the delivery address to sign for the prize delivery if the consignee is unavailable or unreachable – it is therefore the winner’s responsibility to ensure they provide a safe low risk address/destination for delivery.
    4. Should the winner notice any product defects (for physical prizes) they have 3 months to request the purchase/warranty details specific to the prize. Thereafter no recourse/claims will be allowed, and no further discussions will be entered into.
  9. ELIGIBILITY:
    1. The following stores are eligible for participation in the competition.
    2. Bargain Group Marburg Port Shepstone, which includes its participating stores:
      • Bargain Port Shepstone
      • Bargain Izingolweni
      • Bargain Portedward
      • Bargain Harding
    3. Ohlanga Group Phoenix Industrial, which includes its participating stores:
      • Ohlanga Wholesalers-Kokstad
      • Trademore
      • Favors
    4. Phoenix Empangeni, which includes its participating stores:
      • Phoenix Pietermaritzburg
      • Phoenix Prospecton
    5. St Gallen Commodities
    6. Jock Morrison Mtubatuba, which includes its participating stores:
      • Jock Morrison Hluhluwe
      • Jock Morrison Mbazwana OK value
      • Jock Morrison Mbazwana
    7. Ikhwezi New Salt Rock Shopping Centre, which includes its participating stores:
      • Ikhwezi Ulundi
      • Ikhwezi Melmoth
      • Ikhezi Manguzi
      • Ikhwezi Eshowe
      • Ikhwezi Nkandla
    8. Reunion
    9. Devland Impuphu
    10. TFS Group Vryheid
    11. Devland Kokstad
    12. One Up Cash & Carry Epping, which includes its participating stores:
      1. One Up Cash & Carry Worcester
      2. One Up Cash & Carry Paarl
    13. Orient DC
    14. Market Fisheries
    15. Springbok Discount Meat
    16. Siyama
    17. Sizabantu
    18. Faith
    19. Germiston Cash & Carry
    20. Yaron Cash & Carry
    21. Amina supermarket
    22. Vaal Supermarket
    23. Soweto Cash & Carry
    24. Ramadan Cash & Carry
    25. Taki
    26. Numain Cash & Carry
    27. TFS Phuthadidjhaba
  10. DISCLOSURE OF PERSONAL INFORMATION:
    1. The Participant understands that the personal information given to the Promoter, its associated agencies and the third-party service providers running the Promotion in conjunction with the Promoter, will be used by the Promoter for the purposes of:
      1. assessing eligibility for the competition;
      2. contacting winners of the competition;
      3. possible future notifications of new promotions.
    2. The Promoter may disclose a Participant’s information where it has a legal duty in terms of applicable legislation, the law, or where it may be deemed necessary in order to protect the Promoter.
    3. By entering the competition, the Participant agrees:
      1. that he/she has been notified of the purpose and reason for the collection and processing of such Personal Information.
      2. that he/she consents and authorizes the Promoter to collect, process and further process his/her Personal Information, for the purposes as set out in clause 12.1 above.
      3. to make available to the Promoter all necessary Personal Information required for the purpose of facilitating the competition.
      4. to the disclosure of his/her Personal Information by the Promoter to any third party where the Promoter has a legal or contractual duty to disclose such Personal Information.
      5. that the Promoter will collect, store and use (not share) personal information of participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the participant wish to be removed from all communication.
      6. that the Promoter may use names and images taken of the winners/participants for publicity purposes, without any further remuneration being payable to the winner. All promotional material will become the sole property of the Promoter. However, the participant/winner has the right to decline participating in any promotional activity or to object to these images being used by written notification to the Promoter at Illovo, 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000, South Africa. Attention: Legal Department. The written notification is to reach the Promoter by no later than the last stipulated draw date.
    4. Participants have the right to access the personal information that the Promoter holds about them. They further have the right to request that the Promoter updates, corrects or deletes their personal information on reasonable grounds. Once a Participant objects to the processing of their personal information, the Promoter will take all reasonable steps to amend the personal information accordingly. Objections need to be made by written notification to the Promoter at customercare.sa@illovo.co.za.
  11. PROMOTIONAL MATERIAL AND MARKETING ACTIVITIES:
    1. The Promoter may require the winners (at no fee) to be identified, photographed and the photograph or related article published / shared in social media, printed media, or to appear on radio and television, when accepting their prizes and/or after receiving their prize.
    2. Promoter shall have the right to use, share or publish in social media any photographs of any of the winners in perpetuity for purposes of promotional or marketing activities and any other purpose incidental thereto.
    3. By entering the competition, the Participant agrees: that he/she has been notified of the purpose and reason for the collection and processing of such Personal Information and that he/she consents and authorizes the Promoter to collect, process and further process his/her Personal Information, for the purposes as set out in clause 12.1,12.2 and 12.3 above.
    4. Should this become necessary, the winners may be required to sign a letter of consent.
    5. The winners have a right to decline the invitation to use their image in marketing material or to participate in any marketing activity. Objections need to be made by written notification to the Promoter at Illovo, 1 Nokwe Avenue, Umhlanga Rocks, Durban, 4000 Attention: Legal Department, customercare.sa@illovo.co.za.
  12. INDEMNITY:
    1. To the extent permitted by the Consumer Protection Act and any other applicable law:
      • The participant and/or winner(s) hereby indemnifies the Promoter, its associated companies (directors, officers and employees) and agents against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.
      • The Promoter excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
    2. The Promoter reserves the right, at any time, to verify the validity of participants (including but not limited to a participant’s identity, age and place of residence) and to reject any participant who has not complied with these Terms and Conditions. Errors and omission may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
    3. The Promoter reserves the right to carry out reasonable due diligence to help ensure that the use of any such person in advertising or publicity for the Promotion will not bring the Promoter or any of the Promoter’s brands into public disrepute, contempt, scandal or ridicule or reflect unfavorably on the Promotion as determined by Promoter in its sole discretion.
    4. Neither Promoter nor its agents or distributors will have any liability in relation to this promotion.
  13. DISCLOSURE OF PERSONAL INFORMATION:
    1. The Participant understands that the personal information given to the Promoter, its associated agencies and the third-party service providers running the Promotion in conjunction with the Promoter will be used by the Promoter for the purposes of:
      1. assessing eligibility for the Promotion;
      2. contacting winners of the Promotion;
      3. Drawing reports for statistical purposes;
    2. The Promoter may disclose a Participant’s information where it has a legal duty in terms of applicable legislation, the law, or where it may be deemed necessary in order to protect the Promoter.
    3. By entering the Promotion, the Participant agrees:
      1. that he/she has been notified of the purpose and reason for the collection and processing of such Personal Information.
      2. that he/she consents and authorizes the Promoter to collect, process and further process his/her Personal Information, for the purposes as set out in clause 9.1 above.
      3. to make available to the Promoter all necessary Personal Information required for the purpose of facilitating the Promotion.
      4. to the disclosure of his/her Personal Information by the Promoter to any third party where the Promoter has a legal or contractual duty to disclose such Personal Information.
      5. that the Promoter will collect, store and use (not share) personal information of Participants for communication or statistical purposes. Participants are entitled to decline any marketing communication and inform the Promoter in writing should the Participant wish to be removed from all communication.
      6. 12.3.6 that the Promoter may use names and images taken of the winners/participants for publicity purposes, without any further remuneration being payable to the winner. All promotional material will become the sole property of the Promoter. However, the participant/winner has the right to decline participating in any promotional activity or to object to these images being used by written notification to the Promoter Illovo Attention: Legal Department. The written notification is to reach the Promoter by no later than the last stipulated draw date.
    4. Participants have the right to access the personal information that the Promoter holds about them. They further have the right to request that the Promoter updates, corrects or deletes their personal information on reasonable grounds. Once a Participant objects to the processing of their personal information, the Promoter will take all reasonable steps to amend the personal information accordingly.
  14. GENERAL:
    1. The Promoter will not be responsible for any non-delivery of entries.
    2. The Promoter is not responsible for any errors, non-deliveries or crossed lines caused by cellular phone service providers or networks and cannot be held liable for any resulting errors or prize misallocations.
    3. You may only enter the Promotion as an individual; any entries that, in the Promoter’s absolute discretion, have been made via participation in a syndicate will be disqualified.
    4. Any entries made, in the Promoter’s discretion, via any form of machine assisted intervention enabling multiple entries will be disqualified.
    5. The Promoter reserves the right to amend, modify, change, postpone, suspend or cancel this Competition and any prizes, terms and conditions, or any aspect thereof, without notice at any time, for any reason that the Promoter reasonable deems necessary.
    6. The onus rests on the participants to check the website for updates to the Terms and Conditions.
    7. No liability shall lie on the Promoter in favour of any participant, winner(s) and/or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Promoter.
    8. The Promoter may refuse to award a prize to any participant/winner in the event that that they reasonably believe, in their sole discretion, that the winner is not eligible to win, fails to accept the prize, has acted in a manner that is not in the spirit of the Promotion, their conduct can be reasonably interpreted as scamming or circumventing the rules of the Promotion, if there is any suspicion of any irregularities or fraudulent activities, if it would be unlawful to award the prize or if the winner fails to accept the prize after 2 (two) attempts for any reason whatsoever, or the winner fails to provide the Promoter with the required information to hand over the prize. In any of these circumstances the winner will forfeit the prize, the Promoter’s decision shall be final and no correspondence will be entered into. In addition, any entrants/participants/winners suspected of fraud will be disqualified from any future Promotions run by the Promoter or their associated agents.
    9. In part or all of any clause of these Terms and Conditions is illegal, invalid or enforceable:
      • It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
      • It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.
    10. Any dispute with number ownership (such as more than one individual claiming to be the owner of the same number – verbally or otherwise) will result in immediate disqualification of both the number and the individuals and no negotiations will be entered into.
    11. Neither the Promoter nor its agents or distributors will have any liability whatsoever, to any of the participants in relation to their participation in this Promotion.
    12. The Promoter reserves the right to disqualify any Winner without informing the Winner in case such Winner fails to comply with the Promotion’s terms and conditions.
    13. All terms and conditions are subject to the laws of Republic of South Africa and should a doubt or dispute occur, it will be taken before the courts of Republic of South Africa. This Promotion is not applicable in conjunction with any other offers/ promotions offered by the Promoter.
    14. For help or enquiries please email customercare.sa@illovo.co.za or call the helpline on 031 508 4300.
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